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Google Enhances CPC To Increase Conversion and ROI (Fri, 03 Sep 2010)
Google have announced a new tool that aims to make AdWords bidding less time consuming for advertisers. Enhanced CPC is a bidding feature that you can use with your maximum CPC ...

...(cost per conversion) bids in an effort to get more conversions and higher ROI.

The feature offers advertisers the ability to allow automatic adjustment of their campaign bids based on historic conversion tracking data. In other words, Google does all the work for you!

If a search term is highly likely to lead to a conversion, Enhanced CPC will bid up to 30 per cent above the maximum CPC. On the other hand, if the adjusted bidding price is harming your campaign performance, Enhanced CPC will automatically trim down its impact.

Dan Friedman from the Inside AdWords Crew said you should receive more conversions while maintaining or reducing your overall CPA and hopefully spend less time managing your max CPC bids. Sure, sounds good to me!

Google has outlined three ways Enhanced CPC is able to help:

  • Adjust your bid depending on how well a particular search or display network partner site in the Google network has converted for you in the past

  • Recognize when specific words within a keyword (e.g. kits) convert well and adjust your bid when users search on variations of these terms (e.g. model airplane kits for children)

  • Detect attributes such as the users location, language settings, browser, and operating system and analyze how these attributes may impact the likelihood of your ad converting

Of course there is a video to accompany this features launch. So, here it is:

The tool certainly looks very promising but I wonder how many advertisers will be willing to hand over control to Google?

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Google Reduces Cost Of Click-to-Call 30% (Fri, 03 Sep 2010)
Early this year, Google introduced Click-to-call as a component of its location extensions offering in mobile ads. Google click-to-call allows advertisers to track online-offline searching...

...and consumer buying patterns across mobile, online and traditional advertising mediums. If we compare click-to-call to pay-per-click, the latter is based on the idea that a customer visits the website (for which the advertiser is charged), makes an inquiry and then decides whether or not to make a purchase. On the other hand, click-to-call (for which the advertiser is charged) eliminates the first 2 steps and goes directly to the idea that the customer will call to directly inquire about the business, creating a lot better chance of a purchase.

Research from comScore and TMP Directional Marketing shows that more than 83% of customers search online and then contact a business offline, often in the form of a phone call. With click-to-call, Google can successfully eliminate the need for the customer to go offline.

Google recently outlined the success of click-to-call in a case study of San Francisco based auto insurance company, Esurance. The aim of using click-to-call was to enable all customers with a mobile phone to quickly reach an agent live. Esurance ran click-to-call ads and tracked the success of the campaign using unique 800 phone numbers in their ads and the results are quite impressive.

Esurance acquired customers at 30% less than through other marketing channels. Click-to-call mobile ads drove a 30%-35% higher response and a 5-10% lower cost per click on mobile than on online.

Tolithia Kornweibel, Esurance Director of Online Marketing backs up Googles claim:

With Google mobile ads and click-to-call, our cost per acquisition is 20-to- 30% less when compared with other channels.

The only down side of the click-to-call is that it is still quite new. Once people begin to realize its benefits it could raise the cost as demand increases. But currently this is a hidden treasure for those who got in early.

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Category: searchnewz Financial Blog Talk | More...

Yahoo! Adds More Search Add-Ons To The Main Page (Fri, 03 Sep 2010)
Yahoo! recently announced its latest stream of advancements to the result pages for celebrity and media-associated searches. Its search results for movies, TV shows, and famous people...

... now have featured videos, images as well as links to sites related to them. Actually, all major search engine sites have been trying to upgrade their features to make result pages not just another directory of links. The plan was to provide the right content users are looking for on the result page.

Music search features have been striking for several search engines, like Microsoft Bing, Google (GOOG) and Yahoo! (YHOO), which let users stream music directly from the results pages. However, the latest feature from Yahoo! is sure to be a step farther than what its competitors are providing.

These search-related additions that Yahoo! has made, however minor, have significantly made an impact on the sites click-through rates. With the success of such features, the search engine site recently disclosed that its Trending Now lists have proved to be a huge success. The lists deliver trending topics as a user browse through Yahoo! properties. When one clicks any terms on the list, one will find the latest details on the topic and find associated content from the Search page.

According to Yahoo!s Search Blog, its click-through rates had multiplied more than twice since the optimization of its Trending Now lists, with the use of content optimization technology that influences Yahoo!s Today Module in its homepage. Adjustments to both the lists and Yahoo! News were likewise said to be in the works.

Other add-ons and changes in the page include Yahoo! aiming to enhance the relevancy of Trending Now lists and matching finance reports to Yahoo! Finance. Another test is being done to make new Infinite Browse modules. These add associated search content below the news reports to aid people in discovering other details on the topic, including other news articles, images, slideshows, videos and search suggestions. All other information is provided for the user in the same page.

-B-oxes like this appear below articles on Yahoo! News to give you more information on the topic youre reading about, as explained in the blog.

Search suggestions, articles, images, videos, and slideshows have also now been made available. Initial rates have, again, earned double.

Yahoo! said the internal data denoted that the users involvement with such related search information in Y! News was closely twice the amount as seen in related features. Well be rolling this out to all users when ready.

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MSN And Yahoo! To Let Visitors Choose Their Ads (Fri, 03 Sep 2010)
In an attempt to find the best possible way to deliver advertisements to internet users without annoying them, come September will see websites like MSNBC.com, Yahoo.com...

...and Hulu.com allowing their visitors to decide which ads they want to watch before the video they actually want to watch.

This new ad-selecting tool called ASq aims to improve customer targeting by letting video viewers decide which of three sponsored ads are most relevant to them. Though there will still be a section of consumers who will not welcome these ads, it may help websites command higher rates while letting sellers attract and improve their client list. Now marketers will have to carefully plan their video ad campaigns for websites that will indeed help them increase consumer targeting through the ASq ad-selector.

Google is yet to decide whether to adopt this format for YouTube, because the potential power of video ads on Google sites can not be ignored. The latest online video ranking reveals that Google sites had the most unique video viewers and the most video-viewing sessions in June. Video ads on Google also reach a commanding 15.4 percent of the U.S. population.

Developed by VivaKi, the digital media branch of Publicis Groupe, ASq has been tested on the new Hulu designed format and research results show that users are twice as likely to click an ad when given a choice

Microsofts Global Research Director, Beth Uyenco Shatto says when you give people a choice, they tend to love you because youre showing them respect. If it wasnt for advertising, they wouldnt be getting the content for free.

If successful this step may boost the development of the $3.1 billion global video advertising market, an already fast-growing sector.

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Using The Google Search Query Reports Properly (Fri, 03 Sep 2010)
Ever since Google launched the Search Query Report in AdWords, advertisers have been using the data to refine and evaluate their current keyword lists, identifying any potential new keywords...

... that they could add into their accounts. As those of us who use these reports know all too well, when looking at these reports you do see the dreaded Other Unique Queries quite a bit " This is obviously not a real search query ;-)

(For those who want the actual definition it is when Google aggregates the statistics for all outlying queries " i.e. queries that dont meet their privacy and volume requirements)

Now I know that there have been countless occasions when people have found examples of advertisers simply copying the data out of the reports and into their live campaigns without looking at what they are adding & I even used it as an example of not what to do when I was training a new employee about how to use the reports.

As I was running a SQR this morning I wondered if people had actually taken on board all the talk and mickey taking that had gone on before about simply taking the data without looking at it first. You can see from the screenshot below that the answer is obviously NO.

Search Query Report

Now the fact that advertiser number 2 is using Unicode symbols in their Sitelink ad extensions makes me believe that they are not new to the industry and that they do read all the various PPC blogs out there as this is something that has been discussed at great length recently but this then begs the question- did they ignore all the previous stuff about taking all the data from their Search Query Reports?

The Google Search Query Performance report is a great tool to use when looking at what your keywords are doing and what they are matching against but unless you use it properly you can end up looking very silly and being laughed at by the rest of us You have been warned!

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Google Unveils Small Change To AdWords Policy (Fri, 03 Sep 2010)
Google has unveiled a small change to its policy for agencies that manage AdWords image-pay-per-click-advertisingcampaigns, but this little change could have a profound impact on the industry and advertisers.

Until this point, agencies offering PPC management services have had little in the way of regulation on budget and management cost transparency.


Under the new guidelines outlined by Google, PPC management companies will now be required to be upfront about budget spending and the exact results from campaigns:


If you work with another company to manage your AdWords campaigns, you should be able to find out how much of your advertising budget (cost) was spent on AdWords, how many times your ads appeared (impressions) and how many times users clicked on your ads (clicks).



ineedhits are proud to one of the Google AdWords companies that already provide this level of transparency for their clients. It helps them understand budget allocation and more importantly gives them an honest representation of their campaign success.


However there are quite a few operators in the industry that will be forced to review their reporting and cost management practices.


Companies such as ReachLocal and Yodle have received criticism for their lack of transparency - with advertisers unsure exactly how much of their budget is going towards Google clicks vs management costs.


Managing small budget PPC campaigns is definitely challenging - ineedhits can vouge for that; but its critical that clients see where their money is being spent.


Googles new policy will ensure all small business advertisers have access to this level of campaign transparency. While I welcome the forced transparency, it doesnt provide answers to all the important questions and issues?



What do you think about the change:



  • Is this transparency going to help reduce churn through partners?

  • Will the transparency help advertisers achieve better campaign results?

  • What else would you like to see enforced from PPC service providers.


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Category: searchnewz Financial Blog Talk | More...

Google Mobile Users Can Now Access Search History (Fri, 03 Sep 2010)
Google has been one of the most successful companies in the past few years. Its success can be attributed to the sudden boom of Internet usage and the Webs increasing influence...

...in our everyday lives. The search engine company has practically covered all the bases with regards to the online industries. It has the standards that pretty much all the companies adhere to.

With the Internet being used by millions of people from all over the world everyday, Google has basically entered every market and niche of cyberspace. Web advertising, search engine optimization, and others are just some of the companys penetrated markets. Today, even the mobile phone search niche is being capitalized on by this corporate giant.

This week, Google has just released an update that will make it easy for their search engine users to review their recent searches. Google has introduced a new search history setting specifically for its mobile phone users. The feature is now up and running at the Google Mobile homepage.

This new feature can be accessed through the History link that can be found at the bottom of the mobile Google page. Clicking this button will enable you to access the page that will post your search history to your mobile searches but to your desktop searches as well. To be able to use this function, you need to have your Googles Save Searches feature enabled.

In this page, you will see your past searches arranged in chronological order. The searches also include a time stamp and it also displays the pages you have actually entered during your search. To help you distinguish between searches, Google uses a mobile icon for the searches done through your phones. Whats more, Google includes starred results in this new feature. This enables you to view the pages you have bookmarked either through your phone or PC.

Google aims to better integrate and enhance user experience in doing their searches. The new History feature basically gives users an instant bookmarking system where they can access their marked pages anytime, anywhere.

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Implementing Google's Font API (Fri, 03 Sep 2010)
Have you ever wanted to use a font on your website and werent able to simply because it wasnt a web-safe font? Perhaps you wanted a beautiful scrolling heading but knew that...

doing so would require creating an image heading and really " thats just not good SEO is it?

Last week the solution to this issue was brought to my attention by Jacob Gube over on the Mashable site in his article on the implementation of Googles New Google Font API.  Basically this is a standardized mechanism for pulling in external font definitions into IE, Firefox, Safari, etc. allowing designers and website owners to finally use the fonts they feel would best work with their design.

Im not going to bother outlining how it works, Jacob does a great job so head on over to the article on the Mashable site at http://mashable.com/2010/07/29/google-font-api-guide/.

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Google Launches Alarms (Fri, 03 Sep 2010)
We all know Google is the biggest and may be the most powerful search engine company in the world today. The influence that Google has in terms of the way we surf the web is enormous.

Add to that the fact that web developers and companies themselves design and setup their websites with Google's standards in mind.

The search engine giant is in possession of a whole lot of information, that is a given. The number of apps and web add-ons that the search engine has is bewildering.

Many people and developers though have been wary that Google's ability to acquire information may be breaching the lines and is already invading our privacy. Several web plug-ins have surfaced to enable users to know whether they are giving out too much info not only to Google but to other search engines as well.

This week, another app called "Google Alarm" has hit the Web. This plug-in notifies the user every time information about him/her is sent to the servers of Google. Google Alarm works on both the Firefox and Chrome web browsers.

The Developer

Jamie Wilkinson, the developer of Know Your Meme"a site that documents various Web phenomena"and Mag.ma, developed this new add-on. Wilkinson says that Google Alarm is aimed at making users aware of the amount of information that they are sending to the search engine giant.

"Google makes great products and gives them all away for free, which has made them into -an- ubiquitous and omniscient force on the Internet" states Wilkinson. He adds that he was surprised when he found out that more than 80% of the websites he visited while developing Google Alarm have Google tracking bugs on them. The plug-in he developed, he says, is designed to notify users and make them more aware of personal information that is being sent out to the Internet giant.

Security for Users

There are plenty of web add-ons around the Internet that will enable users to block any malicious and unwanted content from the web browsers. The credibility of Google Alarm is yet to be seen but the potential it has is a positive development for the security of all Internet users.

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Category: searchnewz Financial Blog Talk | More...

Has Google Reached It's Peak? (Fri, 03 Sep 2010)
An article by Fortune Magazine recently outlined why the end is near for Google and its generating quite a bit of discussion. Titled "Google: The search party is over", the articles...

... says that low android mobile revenue, Facebook competition and stock price decreases will see Google fail to maintain its status as one of the most world's successful technology companies.

From the article:

The company seems unsure about how to move beyond the core search business that has brought it such massive success. Google has placed expensive bets on acquisitions, chief among them its $1.6 billion purchase of YouTube, a $3.1 billion wager on ad network DoubleClick, and more recently its $750 million purchase of mobile advertising platform AdMob. But none of those deals have yet significantly diversified Google's $23-billion-a-year revenue stream: Google's main focus continues to be driving people back to the search box and the ad dollars that Google collects for helping marketers reach highly targeted consumers. Even Google's most successful new product, the Android operating system for smartphones, generates scant revenue for the company: Google gives the licenses free to mobile-phone operators to facilitate, you guessed it, searches and use of other Google services on mobile phones. And while it lets its whip-smart engineers dedicate a portion of their workdays to dreaming up the coolest products for the web, all that Googley experimentation hasn't had a huge impact on the bottom line.

Apparently Google's biggest downfall is the mobile and social web experience. They need to move beyond search if they want to keep up with the world's biggest technology company " Apple. "Google is not the hot company anymore," says Marc Benioff, CEO of Salesforce.com. "Their stock has been mostly flat for five or six years now. How can you claim to be a leader with equity performance like that? That's starting to look like Microsoft or Yahoo. They have to get into some other place, and quickly."

A thread at Webmaster World has been discussing the article and most forum members aren't happy. Many can't believe that anyone would write such an absurd article and I have to tend to agree with them.

While there are some points of merit in the article, Google is still one of the most profitable companies with some of the brightest minds in the business. I really can't see its employees and shareholders sitting back and waiting for the end to come. No doubt they have something special up there sleeve to advance into new areas of the web, they're just keeping it a secret from us!

What do you think about the article? Feel free to share your thoughts below.

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