USATODAY.com Travel - Traveler's Aide

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Travel - Travelers Aide

Traveler's Aide: Bungled booking leaves flier facing hefty fees	(Mon, 30 Jan 2012)
Buying separate tickets for a group is risky, and if travelers fail to notice a problem within 24 hours, they're usually out of luck.
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Traveler's Aide: I reserved a rental car, why isn't it here?	(Wed, 14 Dec 2011)
Many travelers have had to wait several minutes for their rental cars. But five hours? That's unreasonable by anyone's standard.
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Traveler's Aide: Three airlines, two websites, one big headache	(Mon, 21 Nov 2011)
One weather delay, two travel sites and three airlines added up to a canceled trip and months of hassle for one family.
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Traveler's Aide: Deals too good to be true usually are	(Wed, 19 Oct 2011)
Be wary of prices that are too good to be true. Rates for a 20-day itinerary were the same as a 10-day trip: a red flag.
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Don't expect to fly through long airport line	(Thu, 15 Sep 2011)
Safest solution: Leave tons of time before your flight to check in.
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Traveler's Aide: How early should you arrive for a domestic flight?	(Wed, 14 Sep 2011)
This family's story was a cascade of shouldn'ts: They shouldn't have gotten stuck in a line, been rebuffed by an agent, or had to pay $225.
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Traveler's Aide: New York to D.C. via California?	(Wed, 17 Aug 2011)
A flier traveling from New York's JFK to Washington Dulles arrived at JFK to find a new itinerary would route her through Oakland, Calif.
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Traveler's Aide: Iceland volcano voucher lost in the clouds	(Wed, 27 Jul 2011)
A customer who called off his trip to Europe shortly after the volcanic eruption in Iceland struggles to apply his voucher a year later.
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Joplin emergency responder fights for flight refund	(Tue, 21 Jun 2011)
An emergency responder turns to consumer advocate Linda Burbank after his request for a flight refund is rebuffed repeatedly.
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Why you should book flights through your tour operator	(Wed, 18 May 2011)
Book all flights through your tour operator. The extra cost will be worth the peace of mind in extreme situations.
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Traveler's Aide: Typo on ticket trips travelers	(Wed, 04 May 2011)
Traveler's Aide goes to bat for a passenger almost kept off of a flight by a typo.
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You left your phone on a plane, now what?	(Wed, 06 Apr 2011)
Even if your AWOL item is turned in by some honest soul, it could be thousands of miles from where you landed.
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When snow cancels bus trip, refund is tough to navigate	(Wed, 09 Mar 2011)
Megabus' standard refund policy is that there aren't any, except when the company must cancel trips due to bad weather. In that case, be patient ...
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Traveler's Aide: Ticket in hand no guarantee of a seat on flight	(Wed, 23 Feb 2011)
A simple ticket reissue snafu that should have been handled by Expedia leaves a couple out of luck at the airport and in debt.
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Traveler's Aide: Italy trip marred by hard sell for supplemental car insurance	(Wed, 09 Feb 2011)
Some fees are avoidable, but you shouldn't be obliged to buy coverage you don't want and don't need.
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